Wabisabi Learning is dedicated to creating a safe environment where students can build, collaborate, document and share their ideas. Protecting your and your students’ privacy is our priority.

This privacy information has been compiled to better serve those who are concerned with how their  ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policies carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Wabisabi Blog, Webpages and Community

Last updated: May 5, 2020

What personal information do we collect from the people that visit our blog or website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site, or provide us with feedback on our products or services

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To administer a contest, promotion, survey or other site feature
  • To quickly process your transactions
  • To ask for ratings and reviews of services or products
  • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.


Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. We will maintain commercially reasonable administrative, technical, and physical procedures to protect User Data and Personal Data stored in our servers from unauthorized access, accidental loss, modification, or breach. However, no security system is impenetrable and we cannot guarantee that unauthorized parties will never be able to defeat our security measures or misuse any Data in our possession.You waive any right to make a claim against us for losses you incur that may result from our actions.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart
  • Understand and save user’s preferences for future visits
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
  • You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
  • You will be notified of any Privacy Policy changes on our Privacy Policy Page. You can change your personal information by logging in to your account, by chatting with us or by sending us a support ticket

How does our site handle Do Not Track signals?

We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old. We do not let third-parties, including ad networks or plug-ins collect PII from children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within 7 business days.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders
  • Send you additional information related to your product and/or service
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.
  • If at any time you would like to unsubscribe from receiving future emails, you can email us at hello@wabisabizen.com and we will promptly remove you from ALL correspondence.

Wabisabi Application (Web, iOS, Android)

Last updated: May 5, 2020

Our promise to you

At Wabisabi Learning, we promise the following:

  • We do not own any content you share in Wabisabi: The users who create the data (and the schools they belong to) own the content they create.We will never sell or rent your content: Your data is your own, and we will never sell your content, or create profiles of Wabisabi users to sell. A user may delete their data at any time
  • We will never display commercial advertisements on Wabisabi: Wabisabi Learning is dedicated to building an environment where students can explore and develop their own ideas. We prohibit commercial advertisements from influence our platform or the students using it
  • We use only highly secure, access-controlled data centres operated by industry leading partners to store your data: These partners have years of experience in large-scale data centres and comply with ISO 27018 (a code of practice that focuses on protection of personal data in the cloud). Our data centres also never retain ownership or control the use of data being stored
  • We follow the latest security industry best practices to protect you: This includes (but is not limited to) using data encryption in transit/secure SSL connection for all data transfer and salting and hashing of sensitive data

What information does Wabisabi collect?

Wabisabi collects and stores any data which is provided by its users. Examples of these include:

  • Account information: When teachers, parents, school admins or students create an account on Wabisabi, we collect your name, email address and password. If provided by the user, Wabisabi may also collect optional information, including profile picture, twitter handle and location
  • Portfolio content: When students, teachers or school admins post portfolio entries to their classroom activity feed, Wabisabi also collects this content. Examples of this content includes: written compositions, uploaded documents, photographs, videos, hyperlinks and drawings. Wabisabi also collects comments which are posted to portfolio entries in each classroom.
  • Lesson, School and Classroom content: When a teacher or school admin creates a classroom or school, Wabisabi collects information pertaining to the school. This includes: classroom rosters, staff rosters, school location, school profile picture, district or school achievement standards
  • Log data: When users interact with Wabisabi, our servers receive and store log data from each request. This includes information such as your IP address, operating system, browser type, mobile carrier, referring web page and pages you recently visited

How do you use the information I share on Wabisabi?

  • When you share information on Wabisabi, we use this information to:
  • Provide, maintain and improve our existing application and services
  • Research and develop new features and services
  • Provide customer service
  • Help protect the safety of Wabisabi and our users. This includes blocking or deleting accounts that do not adhere to our user agreement, or promote profane, discriminatory, violent, sexual or illegal content
  • Send you technical notices, application or policy updates, security alerts, invoices or other support and administrative messages

Do you use cookies?

Yes, Wabisabi uses cookies (and not just the chocolate-chip kind) and local storage. Cookies are small text files that are stored on your browser and help apps, like Wabisabi, uniquely identify your browser. We use cookies to store your app preferences and keep you logged into the app. We also use cookies to give us better insight into user activity; this information allows us to provide better customer service and determine areas that need improvement within the app

Users may disable cookies from their browser settings at any time. Please note that Wabisabi will not work properly if you disable or decline cookies.

How do I delete my account?

If you would like to delete your Wabisabi account, please send an email to hello@wabisabizen.com. One of our very awesome CSRs will be able to confirm and help you delete your account and account data.

What happens when you change this statement?

Wabisabi may update this Privacy Policy to comply with changes to our practices or applicable law. If any material changes are made to this document, we will provide written notice in app or to the email address specified on your account. While we aim to be as transparent as possible, we encourage you to also periodically review this page for our latest updates. If you continue to use our application after receiving notice of changes to this Policy, you are accepting these changes.

What if I have questions about this policy?

If you have any questions about this policy, please contact us at hello@wabisabizen.com, or write to us via post mail at:

Wabisabi Learning Inc.
#142-757 West Hastings St
Vancouver BC V6C 1A1